Customer Identity (CIAM)
We help organizations deliver secure, scalable, and personalized user journeys through leading CIAM solutions like Auth0, Okta, and Microsoft Entra External ID. Our CIAM designs balance frictionless access with privacy and regulatory compliance for your customers, partners, and citizens.
Customer Identity and Access Management (CIAM)
CIAM enables organizations to securely manage customer identities, authentication, and access to digital products and services. We help you deliver secure, scalable, and privacy-compliant digital experiences across web and mobile platforms.
Key Capabilities
Single Sign-On (SSO) and passwordless authentication
OAuth2, OIDC, and SAML-based federation
Customer identity APIs and SDKs for developers
Self-service account management and recovery
Support for high-volume, multi-region
user bases
user bases
CIAM Use Cases We Cover
Customer onboarding and registration workflows
Social login and federated identity integration
Multi-factor authentication (MFA) for consumers
Centralized identity for web, mobile, and partner portals
Consent management and data privacy compliance (GDPR, CCPA)
Platform Expertise in CIAM
1. Auth0 (Okta Customer Identity Cloud)
- Universal login flows with customizable UI widgets
- Identity federation and social login support (Google, Facebook, LinkedIn, etc.)
- MFA, passwordless login, and anomaly detection
- Developer-friendly APIs, rules engine, and extensibility
- Ideal for SaaS products, customer portals, and consumer-facing apps
2. Okta CIAM (Workforce + Customer Identity)
- Single-pane-of-glass management for B2B and B2C identities
- Centralized user profile and consent management
- Identity orchestration for complex onboarding workflows
- Native security integrations and Zero Trust enforcement
3. Microsoft Entra External ID
- Seamless identity experiences for customers, citizens, and partners
- Secure B2C and B2B collaboration with Azure AD backend
- Conditional Access and Just-in-Time (JIT) access provisioning
- Built-in compliance with Microsoft Purview and Conditional Access policies
- Branding and customization for sign-in and sign-up pages
CIAM Outcomes
- Faster customer onboarding and increased engagement
- Reduced fraud risk and credential theft
- Personalized digital experiences with strong privacy controls
- Scalable infrastructure to support millions of concurrent sessions
- Compliance with global identity and data protection regulations
Why Choose Cyber Integer for CIAM
- Hands-on experience with Auth0, Okta, and Microsoft Entra External ID
- Seamless integration with CRM, CMS, analytics, and custom apps
- Cloud-first architectures that scale with your digital footprint
- Developer enablement with API-first and microservice-ready designs
- Ongoing support for optimization, threat detection, and compliance readiness
IGA + CIAM: Converging Governance with Experience
- Modern organizations are recognizing the importance of unifying identity governance (IGA) with customer access (CIAM) to deliver secure, consistent, and compliant identity management across all user types.
Why integrate IGA with CIAM?
- Align customer identity with enterprise-wide security and compliance policies
- Centralized visibility and reporting across internal and external identities
- Enforce least privilege and access reviews for contractors, partners, and consumers
- Consistent provisioning/deprovisioning rules across workforce and customers
- Enable delegated administration and scalable access governance for external identities
Our Integrated Approach
- Build identity models that span both workforce and external users
- Extend role-based access governance to customer-facing applications
- Use a unified policy engine and compliance reporting structure
- Integrate CIAM and IGA platforms (e.g., SailPoint with Auth0, Entra ID + Entra External ID)
- Deliver a seamless experience while ensuring security and auditability
Outcomes of IGA + CIAM Convergence
- Reduced identity silos and improved operational efficiency
- Unified access policy enforcement for B2E, B2B, and B2C use cases
- Faster onboarding and lifecycle automation for all identity types
- Improved risk posture with unified attestation and governance metrics
- Universal login flows with customizable UI widgets
- Identity federation and social login support (Google, Facebook, LinkedIn, etc.)
- MFA, passwordless login, and anomaly detection
- Developer-friendly APIs, rules engine, and extensibility
- Ideal for SaaS products, customer portals, and consumer-facing apps
Platform Expertise in CIAM
1. Auth0 (Okta Customer Identity Cloud)
- Universal login flows with customizable UI widgets
- Identity federation and social login support (Google, Facebook, LinkedIn, etc.)
- MFA, passwordless login, and anomaly detection
- Developer-friendly APIs, rules engine, and extensibility
- Ideal for SaaS products, customer portals, and consumer-facing apps
2. Okta CIAM (Workforce + Customer Identity)
- Single-pane-of-glass management for B2B and B2C identities
- Centralized user profile and consent management
- Identity orchestration for complex onboarding workflows
- Native security integrations and Zero Trust enforcement
3. Microsoft Entra External ID
- Seamless identity experiences for customers, citizens, and partners
- Secure B2C and B2B collaboration with Azure AD backend
- Conditional Access and Just-in-Time (JIT) access provisioning
- Built-in compliance with Microsoft Purview and Conditional Access policies
- Branding and customization for sign-in and sign-up pages
CIAM Outcomes
- Faster customer onboarding and increased engagement
- Reduced fraud risk and credential theft
- Personalized digital experiences with strong privacy controls
- Scalable infrastructure to support millions of concurrent sessions
- Compliance with global identity and data protection regulations
Why Choose Cyber Integer for CIAM
- Hands-on experience with Auth0, Okta, and Microsoft Entra External ID
- Seamless integration with CRM, CMS, analytics, and custom apps
- Cloud-first architectures that scale with your digital footprint
- Developer enablement with API-first and microservice-ready designs
- Ongoing support for optimization, threat detection, and compliance readiness
IGA + CIAM: Converging Governance with Experience
- Modern organizations are recognizing the importance of unifying identity governance (IGA) with customer access (CIAM) to deliver secure, consistent, and compliant identity management across all user types.
Why integrate IGA with CIAM?
- Align customer identity with enterprise-wide security and compliance policies
- Centralized visibility and reporting across internal and external identities
- Enforce least privilege and access reviews for contractors, partners, and consumers
- Consistent provisioning/deprovisioning rules across workforce and customers
- Enable delegated administration and scalable access governance for external identities
Our Integrated Approach
- Build identity models that span both workforce and external users
- Extend role-based access governance to customer-facing applications
- Use a unified policy engine and compliance reporting structure
- Integrate CIAM and IGA platforms (e.g., SailPoint with Auth0, Entra ID + Entra External ID)
- Deliver a seamless experience while ensuring security and auditability
Outcomes of IGA + CIAM Convergence
- Reduced identity silos and improved operational efficiency
- Unified access policy enforcement for B2E, B2B, and B2C use cases
- Faster onboarding and lifecycle automation for all identity types
- Improved risk posture with unified attestation and governance metrics
Cyber Integer for IGA + CIAM Integration
- We understand both enterprise IGA and customer CIAM ecosystems
- Proven experience integrating SailPoint, Entra, Okta, and Auth0
- Custom architecture and implementation frameworks for hybrid identity models
- Advisory services to align CIAM strategies with enterprise governance
Deliver Trust at Every Digital Touchpoint
- Cyber Integer helps you build secure, user-friendly customer identity systems that grow with your business. From CIAM strategy and implementation to API integration and support — we deliver the tools to delight customers while protecting their data.